TERMS & CONDITIONS

On agreement of the quote, the payment method will be agreed.

If a staged payment, the initial payment of one half of the total value of the initial phase is due. An invoice will be raised to be paid immediately.

The remaining half of the sum due will be paid 6 weeks prior to completion of the project. Monthly payments can be agreed.
Monthly agreed payments are due on 1st of each subsequent month.
Payments will be made by BACS.

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Training sessions and mentoring calls will be scheduled at least 2 weeks in advance. Cancellation within 1 week will make the call forfeit unless there are special circumstances and it is agreed by both parties. We will make best effort to re-schedule calls but do not guarantee this.

Extra ad hoc support calls and training sessions are paid for in addition.

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Rosie-Learning offers 100% money back guarantee on all services because we only deal with delighted clients.

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The quote, together with the Terms & Conditions, constitute the full contact between Rosie-Learning and the customer. This means that the quote & the Terms & Conditions contain everything that has been agreed. This does not exclude any representation made fraudulently.

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Rosie-Learning is not liable for any liability or loss of business, loss of profit, loss or corruption of data, loss or corruption of hardware or software, arising from the performance of services. Either party’s liability in contract, tort or otherwise (including negligence) arising directly out of or in connection with this contract shall be limited in aggregate to the price payable by the customer to Rosie-Learning under this contract.

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The contract, and any dispute or claim arising out of or in conjunction with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with English Law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

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We look forward to payment within 14 days of the initial invoice and on the subsequent agreed dates. Please note that if payment is not received within 14 days from the date of the invoice, we reserve the right to charge interest, compensation and costs pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.